Lovetts Solicitors - Debt Recovery News and Information

MBL’s Mark Bebbington on a decade working with Lovetts

16 July 20 Europe/London

Managing Director of MBL Collections, Mark Bebbington, has been working with Lovetts Solicitors for more than 10yrs. Here, he talks about his experiences working with the firm, and how our bespoke CaseManager debt recovery software can provide significant assistance in the day-to-day credit management process.
Find out more
Lovetts Announced as Official Woking FC Homeshirt Sponsor for the 2020/21 Season

26 May 20 Europe/London

Lovetts Solicitors has been named as the 2020/21 homeshirt sponsor for Woking FC. The announcement comes after two seasons spent as a ground and advertising sponsor with the National League side, and increases the firm’s visibility across the club and the local community.
Find out more
Firm named as Legal Partner to Association of Residential Managing Agents

21 May 20 Europe/London

Lovetts has become an official partner to ARMA – the Association of Residential Managing Agents, an organisation that promotes high standards of leasehold management across England and Wales by providing advice, training and guidance to its members.
Find out more
Lovetts living with the living wage

4 March 20 Europe/London

Lovetts Solicitors has joined the growing list of almost 6,000 UK businesses that have been accredited with Living Wage Employer status. The cross-party project seeks to encourage businesses to go beyond the government’s basic national living wage and pay a ‘real living wage’ based on what employees and their families need to live.
Find out more
6 Considerations You Should Make When Filing a Debt Claim

12 February 20 Europe/London

You get to the end of your credit control procedure and you still have some unpaid accounts, so, what are the options? Is your customer giving reasons for not paying? Sometimes things go wrong or your customer has a complaint, rightly or wrongly. So, the first question is whether or not they have a genuine complaint. There is a good reason If your customer has a good point and you can’t sort this out through negotiation you should consider Alternative...
Find out more
Lovetts Chairman Charles Wilson receives Outstanding Contribution to the Industry Award

10 February 20 Europe/London

Lovetts Chairman, Charles Wilson, has received the Outstanding Contribution to the Industry Award, at the Chartered Institute of Credit Management (CICM) British Credit Awards 2020.
Find out more
Firm shortlisted for two CICM Awards

3 February 20 Europe/London

Lovetts Solicitors has been shortlisted for two awards at this year’s Chartered Institute of Credit Management (CICM) British Credit Awards.
Find out more
Lovetts Solicitors named 2019 Debt Recovery Firm of the Year

4 January 20 Europe/London

Lovetts Solicitors has been named as the Debt Recovery Firm of the Year in the 2019 UK Lawyer Monthly Legal Awards.
Find out more
6 in 10 customers pay late at Christmas: take these 6 steps to avoiding a lump of coal

6 December 19 Europe/London

Our experience shows that in December and January, on average 6 in 10 customers pay late.
Find out more
Lovetts featured in Credit Management Magazine

27 November 19 Europe/London

Lovetts Solicitors is featured in this month’s edition of Credit Management magazine, in an article looking at the firm’s attendance of a recent Federation of Small Business (FSB) Roundtable hosted by the association’s National Chairman, Mike Cherry OBE.
Find out more
Managing Director Michael Higgins nominated for Businessperson of the Year

25 November 19 Europe/London

Michael Higgins, Managing Director for Lovetts, has been nominated in the category of Business Person of the Year at the 2019 Surrey Business Awards.
Find out more
Attendance at Women in Business Expo

5 November 19 Europe/London

Lovetts Solicitors recently attended the 2019 Women in Business Expo – an annual gathering described as “a clarion call to all women looking for business and back to work opportunities.”
Find out more
FSB roundtable hosted by National Chairman

17 October 19 Europe/London

Debt collection and recovery specialist law firm, Lovetts Solicitors, recently joined a Federation of Small Businesses (FSB) roundtable hosted by National Chairman, Mike Cherry OBE and attended by, amongst others, Managing Director for UK Connect, Pj Farr.
Find out more
Firm excels in 2019 Law Society Lexcel accreditation assessment

16 October 19 Europe/London

In September, Lovetts once again passed its annual Lexcel accreditation assessment, the Law Society's legal practice quality mark for the highest standards in legal practice management and client care.
Find out more
Lovetts targets mental health impact at archery event

30 September 19 Europe/London

Earlier this month, Lovetts Solicitors took part in a special archery event aimed at raising the profile of – and fundraising for – local mental health charity, Oakleaf. The Guildford-based organisation provides vocational training for people with mental health needs, delivering work experience in upholstery, horticulture and IT as well as social inclusion activities such as literacy and numeracy sessions, guitar lessons, and meal nights. Hosted at Guildford Archery Club and administered by FdK Design, the midweek archery evening was extremely well...
Find out more
Flight compensation to be severely hampered in event of no deal Brexit

6 August 19 Europe/London

Lovetts Solicitors today released a report looking into the potential implications of Brexit for the flight compensation sector, examining the possible legal outcomes of a deal, no-deal, or no-Brexit scenario.
Find out more
Kimberley Bonham on beginning her post-graduate career at Lovetts

6 August 19 Europe/London

Kimberley Bonham began working at Lovetts Solicitors in July, as a Digital Marketing & Client Services Executive.
Find out more
Team Lovetts raises over £2,000 for Cancer Research in the Race for Life

29 July 19 Europe/London

On Saturday, representatives from Lovetts Solicitors took part in the Guildford ‘Pretty Muddy’ 5K Cancer Research Race for Life.
Find out more
Sarb Dhaliwal celebrates 10yrs at Lovetts with 100% record in defended court cases

25 July 19 Europe/London

This month marks the 10th anniversary of Sarb Dhaliwal’s tenure at Lovetts Solicitors.
Find out more
Bakes for Life: Lovetts event for Cancer Research

17 July 19 Europe/London

Lovetts this week held a bake sale event to help raise money for Cancer Research UK, ahead of the firm’s participation in the Race for Life later this month.
Find out more
Lovetts Solicitors to attend Surrey Business Expo

5 June 19 Europe/London

Lovetts Solicitors will next week attend the Surrey Business Expo, which is taking place on Wednesday 12th June at Surrey Sports Park at the University of Surrey in Guildford.
Find out more
Lovetts featured in Law Society Gazette

4 June 19 Europe/London

Lovetts Solicitors has been featured in the Law Society Gazette, in an article looking at innovation within the legal sector.
Find out more
Lovetts competes in the Woking FC Cardinal Gold Cup

31 May 19 Europe/London

Last week Lovetts fielded a team in the Cardinal Gold Cup, which was held at the Laithwaite Community Stadium, the club’s official ground.
Find out more
British Steel goes into liquidation: what can creditors do?

23 May 19 Europe/London

er weeks of speculation, British Steel has this week been placed into compulsory liquidation. It's a move that offers a high profile example of how a company collapse can affect creditors, and in this article we look at what you can do about it if you’re owed money.
Find out more
Digital Marketing & Client Services Executive required

10 May 19 Europe/London

An exciting new role has arisen with the dual-responsibilities of digital marketing and client services. The successful candidate will occupy the position of Digital Marketing and Client Services Executive, aimed at attracting new customers and retaining existing ones. If you are enthusiastic, have excellent communications skills, and enjoy helping people, then this could be the ideal role for you.
Find out more
Avoiding trial: how a summary judgment could simplify your late payment claim

18 April 19 Europe/London

For many businesses and individuals that are owed money by customers, the idea of going to trial to retrieve payment can seem like a daunting prospect. Increasingly, however, in those cases that do make it all the way to the court, matters can be settled without the need for lengthy proceedings.
Find out more
Implementing an effective credit control process

1 April 19 Europe/London

Credit control is one of the many components needed for an effective business model, but implementing an effective credit control process can be a difficult task. At Lovetts, we work with professionals in this area every day, and here we look at some of the key strategies for success.
Find out more
Team Lovetts enters Cancer Research Race for Life

21 March 19 Europe/London

A team from Lovetts Solicitors will take part in the Cancer Research Race for Life in July, entering the Guildford Pretty Muddy 5k. The ‘Lovetts Pink Ladies’ (and Danny Zuko) have already begun fundraising for the event
Find out more
HMRC as a preferential creditor in insolvency: what are the implications?

7 March 19 Europe/London

In the last budget, UK Chancellor Philip Hammond delivered a tax-focused budget announcing plans to make HMRC a preferential creditor in insolvency. It’s a move that comes with serious implications for UK business, most notably in reducing the chances of unsecured creditors being paid from insolvency.
Find out more
International debt recovery department receives strong acclaim

27 February 19 Europe/London

This week Lovetts spoke to a UK-based client who had recently used our international debt recovery service to recover £8,500+ of debt from overseas.
Find out more
Lovetts Solicitors attends corporate hospitality evening at Woking FC

21 February 19 Europe/London

Earlier this week, representatives from Lovetts Solicitors attended a special corporate hospitality event, held at Woking football club.
Find out more
Lovetts Solicitors Named UK Debt Recovery Law Firm of the Year

21 February 19 Europe/London

Lawyer Monthly, a corporate law based publication which boasts a broad global readership, has announced Lovetts Solicitors as the UK Debt Recovery Law Firm of the Year. This prestigious award is presented to a firm that has provided an outstanding service to their clients in the previous twelve months, not only through expertise and response to changing demand, but also with a dedication to innovate the sector they are in. Since 1994, Lovetts Solicitors have specialised in debt recovery. Having always...
Find out more
Your customer has paid but the liquidator wants the money back – what can you do?

11 February 19 Europe/London

Your customer has paid you but you now find they have gone into liquidation and the liquidators want the money back. Why? What can you do?
Find out more
Lovetts featured in Surrey Chambers Business magazine

10 January 19 Europe/London

Lovetts Solicitors has been featured in the latest issue of the Surrey Chambers of Commerce magazine, in an article examining flexible working opportunities within the modern workplace.
Find out more
Our partnership with Woking FC

4 January 19 Europe/London

Woking FC took on Premier League side Watford in the FA Cup earlier this month, and as an advertising partner of the local club, Lovetts was on-hand to throw our full support behind the team. We’ve collected together some of the key messaging and images around the tie here.
Find out more
Take a sensible approach to legal support, with our Annual Subscription Advice Service

28 November 18 Europe/London

For those looking for ongoing legal advice at a low cost, the Lovetts Annual Subscription Advice Service (ASAS) offers a sensible approach. It’s an option that provides access to professional legal advice from our dedicated team of qualified solicitors all year round, and can help clients to prevent problems before they occur.
Find out more
Key Tips to Avoiding Payroll Overpayments

23 November 18 Europe/London

Overpayment of wages can be a difficult issue to deal with, not least because it places financial strain on both employer and employee Such instances can be notoriously hard to correct historically and even when a professional solution is found it can still leave human headaches in place. Here, we look at 3 areas in which businesses can apply practical improvements to the payroll process and avoid overpayment issues before they occur.
Find out more
The benefits of implementing a ‘Two Supplier’ strategy

21 November 18 Europe/London

For many businesses, the idea of using a single outsourced supplier to assist with credit management remains a relatively new concept, let alone using two. But the ‘Two Supplier’ strategy can have significant benefits in creating choice and flexibility, improving quality, strengthening contingency plans and competitive pricing.
Find out more
Cassandra McCarthy speaks at Business Women in Surrey event

2 November 18 Europe/London

Cassandra McCarthy, Solicitor & Operations Director for Lovetts, this week spoke at a Business Women in Surrey (BWiS) event, as part of a panel discussing the topic ‘Change Works - How Flexible is YOUR company?’ Hosted at the Surrey Business School on the University of Surrey Campus in Guildford, the well-attended event attracted leading male and female business practitioners from a wide variety of industry sectors.
Find out more
How has the Pre-Action Protocol affected debt claims during the past 12 months?

24 October 18 Europe/London

The Pre-Action Protocol for debt claims was introduced in October 2017, amidst much debate within the industry around the potential strengths and weaknesses that this new legislation could bring. One year on we look back at some of the key changes that were implemented in the new protocol, and assess how they have impacted the industry.
Find out more
Lovetts partners with Woking FC

3 October 18 Europe/London

Lovetts Solicitors has become a trusted partner of Woking Football Club, displaying both a stand banner and a traditional advertising hoarding at the Club’s Kingfield Stadium in Surrey. In addition to displaying a ground presence, representatives from the firm will also be in attendance at a series of Woking events including fundraisers, and selected match days.
Find out more
Debt recovery using the “Three Ps”

1 October 18 Europe/London

As a business you are faced with many challenges on a day-to-day basis. Chasing up debts is one such challenge that many Credit Controllers, CFOs and even CEOs have to face. The true challenge lies in ensuring the debtor pays without any court action having to be taken. In this article we will discuss how to recover debts using the ‘Three Ps' (Patience, Politeness, Persistence).
Find out more
Improving cash flow – five top tips for your business

26 September 18 Europe/London

All businesses rely on cash flow to survive. At Lovetts Solicitors we specialise in helping businesses recover debts. Here are our five Top Tips on enhancing recovery.
Find out more
Lovetts Solicitors featured in Evening Standard

18 September 18 Europe/London

Lovetts Solicitors has this week been featured in the Evening Standard newspaper, in a special supplement looking at Financial Services. In an article examining how businesses can better optimise their cash flow Lovetts Managing Director, Michael Higgins, provides his ‘Top 5 Tips’ on avoiding bad debts. The dedicated financial services supplement was given out alongside the main newspaper across London yesterday, and the firm was extremely pleased to offer its insights into the changing world of dispute resolution and debt...
Find out more
Advantages to a Solicitors Letter over other debt collection practices

13 September 18 Europe/London

Collecting debts can prove to be a tricky task. Many of our clients voice concerns about the difficulties of chasing a debt, without chasing away their clients.
Find out more
How late payment affects the cash-flow of your business

3 September 18 Europe/London

As most business owners and CFOs know, cash flow is the life blood of a business. Without cash flow a business will cease to exist. It is therefore important for all businesses, large and small, to manage their cash-flow effectively.
Find out more
How To Deal With Late Invoice Excuses : Guide to Debt Recovery

27 August 18 Europe/London

Late payment is a common problem for all businesses such as accountancy firms, recruitment agencies and contractors.
Find out more
Late payments causing you a headache? Securing remuneration could be easier than you think

15 August 18 Europe/London

For many businesses, maintaining the balance between timely payments and healthy customer relationships can often feel like a difficult task.
Find out more
Lovetts featured in James Caan’s Your Business Magazine

1 August 18 Europe/London

The James Caan-backed publication provides insights and practical advice on all aspects of running a business from accountancy to law and social media and marketing.
Find out more
Reasons Why Legal Advice Benefits Small And Large Businesses

16 July 18 Europe/London

As most business already know, pursing legal matters can be very costly for any business. A survey undertaken by YouGov, 2018 states that 70% of participants thought legal documentation was not easy to comprehend , while only 8% mentioned that legal fees are good value for money.(Lawbite.co.uk).
Find out more
4 Things To Consider When Recovering Debt

2 July 18 Europe/London

Recovering debts is never easy. Even for big corporations with fancy legal departments and scary letters . Having specialized in debt recovery for over 20 years, we have written 4 things you should consider when recovering your debt.
Find out more
The Necessary Steps In Debt Collection

28 June 18 Europe/London

If you're reading this you're probably wondering how you're ever going to recover debts from unwilling debtors. Recovering debts is never an easy step for many businesses to take because of how time consuming it usually is. This is why we have issued out clear and easy steps to recovering your debts. After reading this, you will know the necessary steps to take when looking to recover your commercial debts.
Find out more
Debt Collection: Why a Letter Before Action Is So Effective

19 June 18 Europe/London

Businesses often wonder how effective a Letter Before Action (LBA) actually is compared to sending their own warning letters to their debtors. After reading this guide you will uncover the true reasons as to why LBAs are so effective
Find out more
A Sole Trader/Individual Wont Pay Debts? : Pre Action Protocol

18 June 18 Europe/London

A lot of businesses are familiar with sole traders / individuals who simply cant pay their invoices on time. There are many reasons why sole traders dont pay such as lost invoices, unexpected clauses they didn't read into to unexpected charges that they could not afford. Regardless of the reasons, as a business you need to be resilient in terms of receiving payments from individual/sole trader debtors.
Find out more
4 Reasons Why an Invoice Isn’t Paid On Time

14 June 18 Europe/London

A lot of businesses find themselves wondering why their invoices aren't being paid on time. This article will outline 4 reasons why your debtor isn't paying you. With the ever changing economy, some business will go through tough phases in their financial year which could lead to invoices not being paid. However, theres usually underlying reasons as to why they don't pay you on time
Find out more
How to Chase an International Business Debt

8 June 18 Europe/London

When looking to recover debt owed internationally, businesses never consider how difficult it is to recover money from a customer who is not only in a different time zone to you but also has different laws and customs to abide by. Its not as simple as putting on your best Liam Neeson impression on the phone to a debtor. Here are the steps to take when looking to recover a business debt internationally.
Find out more
Lovetts Solicitors appear at the Business Show on 16th and 17th May in London

11 May 18 Europe/London

Lovetts Solicitors exhibited at The Business Show held at the London Excel centre on 16th and 17th May 2018.
Find out more
Lovetts Solicitors star in ITN production ‘Credit Champions’ in collaboration with the Chartered Institute of Credit Management (CICM)

19 March 18 Europe/London

Debt recovery specialist Lovetts Solicitors have recently been featured in a new ITN productions programme titled ‘Credit Champions’. The film was commissioned in partnership with the Chartered Institute of Credit Management (CICM)and was introduced by national newsreader Natasha Kaplinsky. The programme promoting excellence in credit management and raising awareness of its vital role within the business community was unveiled at the recent Credit Summit event.
Find out more
What is the Liquidation Process Carillion is Currently Going Through?

30 January 18 Europe/London

On Monday 15th January 2018 the news broke that Carillion, the giant construction firm and government contractor, was going into liquidation. Unlike the process of administration, where the company in question is able to continue trading whilst viable parts of the business are sold off in an effort to ultimately stay afloat, liquidation means a company ceases trading immediately and steps are taken to raise as much money as possible to settle its debts.
Find out more
How Did Some Carillion Suppliers Avoid Writing Off £290k of Bad Debt?

23 January 18 Europe/London

On 15th January 2018, construction giant Carillion announced they were going into liquidation, putting 43,000 jobs at risk worldwide and leaving a large number of sub-contractors and suppliers out of pocket.
Find out more
Is Your Business losing thousands of pounds by failing to use the Late Payment law?

16 January 18 Europe/London

Late payment remains one of the biggest problems for UK businesses. However, late payment law is available to protect businesses from late paying customers.
Find out more
6 Steps Your Business Can Take to Protect Cash Flow over the Holidays

6 December 17 Europe/London

Businesses face a unique challenge when it comes to cash flow during the months of December and January as many companies close their doors between Christmas and New Year's Day, so payment of invoices are often not processed until mid to late January. This delay in payments can put a huge strain on businesses that have to pay tax, VAT and rent during this period.
Find out more
Unpaid Debts – How to Issue a Legal Claim Through the Court

28 November 17 Europe/London

When customers do not pay your invoices, it can be difficult to know how to proceed. If your pre-action correspondence has not resulted in payment, it is usually worth taking legal action to ensure your company is paid. Let's take a look at how legal debt recovery works.
Find out more
How Does the Recent UK Interest Rate Rise Impact Late Payment Law?

3 November 17 Europe/London

On 2nd November 2017, the Bank of England increased the base rate of interest from 0.25% to 0.5%. This is the first time that interest rates have been increased in more than a decade.
Find out more
Lovetts Protects Clients with Leading Cyber Security Accreditation

17 October 17 Europe/London

In July this year one of the best-known credit monitoring companies in the UK, Equifax, admitted that well over half a million UK consumers had their personal information compromised in a cyber-attack.
Find out more
Late Payment Charges – What You Need To Know

6 October 17 Europe/London

When the Late Payment of Commercial Debts (Interest) Act 1998 was introduced it had two clear purposes. The first was to ensure that creditors were properly compensated for the late payment of any debts, and the second was to avoid late payment being an issue in the first place.
Find out more
How Do I Assess The Effectiveness Of My Third-Party Collection Agency or Lawyers

6 October 17 Europe/London

The many advantages of using a third party collection agency or law firm to recover debt have been well documented over the years, and although there are also some benefits to having an in-house collections team, more and more companies are using third parties today than ever before.
Find out more
Help! I’ve Just Overpaid An Employee!

25 September 17 Europe/London

Many of us have enjoyed the classic board game Monopoly, and we’ve most likely received the “Bank error in your favour, collect £200” card.
Find out more
Offering Credit & Managing Risk – A Balancing Act

11 September 17 Europe/London

There comes a time in the life of all businesses where they have to look at the possibility of developing a credit policy, and ask themselves if they are going to offer credit to other businesses. The importance of this decision should not be underestimated, and it is not a choice to be taken lightly. In particular industries, clients and other businesses will not take you seriously unless you offer some form of credit arrangement, while in others it’s perhaps...
Find out more
The New Pre-Action Protocol For Debt Claims – What Is It? And How Will It Affect My Business?

9 September 17 Europe/London

As many of you will no doubt already be aware, the Ministry of Justice has released a new Pre-Action Protocol for Debt Claims that comes into effect on October 1st, 2017.
Find out more
Debt Reminder Letters – The Best Approach

7 September 17 Europe/London

If you consider yourself the kind of business that dreads having to deal with customers or clients who have an outstanding account or an unpaid bill that needs collecting, trust me, you’re not alone. No one likes to risk destroying customer goodwill by having to demand payment, but in many cases, there is no other option. Before you find yourself having to go down that route though, there are steps you can take beforehand to try and avoid the situation...
Find out more
The Good Invoicing Checklist

26 August 17 Europe/London

Let’s be honest; no one really enjoys invoicing. It’s monotonous and takes up time that you could be spending on other aspects of your business. But, it’s a necessity. And if you have to do it, you’d better do it correctly, as it’ll save you headaches later on down the line. In many instances, a business chasing a client who isn’t returning calls, or even having to go down the route of issuing a late payment demand could have avoided...
Find out more
Could A Winding Up Petition Help Your Business To Recover Debts?

18 July 17 Europe/London

As any company knows, late payments can have a devastating effect on operational functions. Whilst businesses must receive payment in full in order to remain profitable, they must also receive the funds in a timely manner to ensure that they can continue to operate. Business debt collection can be complicated. In addition to implementing the relevant late payment laws, companies must find a way to encourage clients to pay their debts in full, rather than accepting a partial or token...
Find out more
Debt Recovery For SMEs

27 June 17 Europe/London

While no business can benefit from late payments, a delay in incoming revenue can be disastrous for small or medium sized companies. With many SMEs relying on continuous cashflow, unpaid debts can affect the operation of the business as a whole. As many SMEs don’t have the capacity to employ in-house debt recovery experts, they can find it difficult to resolve the issue of late payments. As a result, their business can face financing problems and may even be forced to...
Find out more
How can I resolve my commercial dispute without going to court?

9 June 17 Europe/London

Commercial disputes can prove costly for all types of businesses. Whether you operate as a sole trader, an SME or as a multinational corporation, resolving disputes quickly is key to maintaining good cashflow and the ongoing success of the business. Whilst disputes can arise over any type of business transaction, issues relating to goods or services supplied commonly arise when you start chasing your client or customer for outstanding payments. In such cases, it’s essential that the dispute is resolved quickly....
Find out more
The Debt Recovery Problems Faced By Recruitment Agencies

22 May 17 Europe/London

Recruitment agencies can suffer from the actions of those clients who try to avoid paying their invoices on-time or at all. Here are four factors you may experience. Weekly timesheets Temporary or contract workers who are assigned to jobs by your agency are required to submit timesheets showing the number of hours worked so that you can calculate the pay they are owed each week. But a number of problems can arise with timesheets: The employer’s representative may not sign the timesheet →...
Find out more
3 Reasons To Outsource Your Debt Recovery Needs

5 May 17 Europe/London

Collecting payment from clients can become problematic, even for the most financially wise companies. A client could simply refuse to pay, or they might take an unfair advantage of the friendly relationship you have built with them. Either way, it can be difficult to force the payment with a fear of ruining your relationship or losing their custom. However, outsourcing your debt recovery can be a solution.Here are our top three reasons why you should seek assistance and top advice...
Find out more
Why Draft-Winding Up Petitions Work So Well

19 April 17 Europe/London

Usually when a company owes a debt, their creditor can file court proceedings against them in the hope that they will pay – and use a method of enforcement to recover the money if not. However some circumstances, such as a debtor refusing to engage, make this method of debt recovery an unsuitable option. This is where strong action is needed: A Draft Winding Up Petition (WUP). What is the difference between a Winding Up Petition and a Draft? A Winding...
Find out more
The Go-To Guide For Collecting Debts in the United Arab Emirates

6 April 17 Europe/London

In 2016, the UAE oil crisis led to job cuts and a slump in the tourism industry. Significantly, the Persian Gulf nation has seen its consumer bad debts rise, a situation that has fueled the recent increased scrutiny on debt recovery agencies. To mitigate the financial crisis, the UAE credit bureau instituted new credit policies to limit delinquencies in the small and medium enterprise sectors. In this guide, we will address the intricacies of debt collection in the United Arab Emirates. General Information Although payment terms...
Find out more
6 Questions To Ask When A Customer Says They Didn’t Receive An Invoice

27 March 17 Europe/London

As a credit controller in your company, you probably have more than enough tales to tell about debt recovery. Even so, you may finally run into situations that you haven’t before. If you’re still fairly new to your job, one scenario you may encounter involves a customer giving an excuse for not paying their invoice on time. One common thing said is that the customer never received your invoice after you sent it out on paper or in e-invoice form....
Find out more
Dispute Resolution Allows Clients To Save Money and Preserve Trading Relationship.

14 March 17 Europe/London

The Challenge Simple disputes relating to a debt can quickly escalate to bigger problems and damaged relationships. In a recent case, our client had a long standing dispute in respect of goods it had received from the other side. Due to the considerable number of orders and deliveries, the client required a paper trail from the other side to reconcile its ledger. Due to personnel changes on both sides, it was proving quite difficult for the ledger to be reconciled. Offers had...
Find out more
4 Tips For Hiring A Debt Recovery Firm

27 February 17 Europe/London

It happens in every business and in every industry – debt recovery. Clients and customers pay invoices late and even former employees might fail to pay back overpayments to them. You’ve called. You’ve emailed. You’ve sent letters through the post. Nothing works. It’s at this point that businesses should begin considering turning to a debt collection firm. These firms specialise in getting the money that needs to be paid. They understand what works and what doesn’t. However, because of the vast number...
Find out more
How Hard is it for UK Businesses to Collect Debts in the USA?

22 February 17 Europe/London

The level of trade between exporting nations and the United States is continuously increasing. Now, the United States is buying nearly one-and-a-half times as much from other countries as it is selling to them (exports at $1.6 billion, imports at 2.2 billion. However, indebtedness to UK creditors is among the lowest ratios imports/exports is only .98).The ratio of imports/exports worldwide is rapidly increasing as the world becomes more industrially advanced.It is increasingly important for international creditors to understand U.S. law...
Find out more
Credit Control: Effectively Managing Business Debts

7 February 17 Europe/London

When you are the designated expert and responsible for managing vital unsecured Domestic and International debt: How can you do everything in your power to make sure these customers are paying on time? How can you ensure there is better credit control in these business relationships? What Makes the Perfect Credit Manager Having a proactive credit management style is what will effectively protect proceeds both domestically and internationally. This means achieving this with clear communication; streamlined processes; and routines that are...
Find out more
Government Announces Mandatory Late Payment Reporting

2 February 17 Europe/London

The Government has published their proposals to require large companies to publish their performance when it comes to late payment. This comes after repeated surveys show that UK business is still dragging it’s feet when it comes to paying invoices on time – one recent survey showed that 39% of all invoices issued in the UK are paid outside of terms. Late Payment is more than just an irritation – it can cause real problems for many smaller businesses who rely on prompt...
Find out more
How a Good Debt Collection Partner Will Grow Your Business

13 January 17 Europe/London

Running a business involves overseeing diverse business operations, including sales, marketing, HR and benefits, accounting, customer service, risk management, and business development. Each aspect of business administration includes its own best practices, some of which consume more manpower than others. Within the accounting function of a company, there’s the need to shorten the life cycle of accounts receivable, which, after so many months, accumulate as bad debts on a company’s books. Here, we look at how a good debt collection partner...
Find out more
Don’t Let Aged Debt Haunt Your Bottom Line

19 December 16 Europe/London

Whether you are a business owner, accounts receivable manager or credit controller tasked with pursuing unpaid debt, it can be a nuanced and challenging endeavor. Not only do the debts collected impact the company bottom line, but the care with which recovery is handled can affect the company’s reputation, customer retention and future customer acquisition. An array of skills and knowledge is critical to the adept negotiation of the company’s financial interests versus the interests of the customer. That said, a key element to be aware of when negotiating...
Find out more
A Third-Party Debt Collector is Never Cost-Effective…Or Is It?

28 November 16 Europe/London

If you are in business long enough, the need for a debt collector will become inevitable. When it is time to collect on unpaid debts, you can eithertry to handle everything yourself or outsource your collection efforts to a third party. A third-party debt collector is never cost effective…or is it? You may be surprised to know that outsourcing can be more cost-effective for a number of reasons. Save Money on Personnel Many people hesitate to use a third party because...
Find out more
5 Steps to Increase Your Cash Flow at Christmas

22 November 16 Europe/London

The month of December is the most pivotal month of the year for many companies. With many companies closing their doors between Christmas and New Year’s Day, year-end payments are often not processed until mid to late January. This can create a major strain on businesses struggling to maintain sufficient cash flow to cover expenses that must be paid by the end of the fiscal year.Below is a look at the challenges facing businesses in December and five steps to help increase your cash flow at Christmas. The Importance of Healthy...
Find out more
Lovetts Rated Highly By Law Society For Excellence In Legal Practice Management And Client Care

14 November 16 Europe/London

At Lovetts we’ve been awarded the Law Society’s top accolade of Lexcel Accreditation for our personal and business debt collection services. The status was conferred by official inspector, Roger Newman, who wrote in his Annual Maintenance Visit report that we had achieved the “very rare” distinction of evidencing zero non-compliance with professional standards. The inspection focused on seven key practice areas including financial management, people management, risk management and client care. Among other things, Mr Newman praised the client-centered ethos within our organisation, saying: “The company remains people-focused...
Find out more
Worldwide Customers: Should You Fear Them Or Favour Them?

10 November 16 Europe/London

Sustaining growth in a dog-eat-dog marketplace is becoming increasingly difficult. At times, it can seem as if there is a glass ceiling for domestic trade that is impossible to break through. Expanding into emerging international markets is an excellent way to maintain an edge in an increasingly competitive business environment.Successful international expansion may require the help of an experienced advisor who can help mitigate risks. Risks may include potential debt recovery issues. Below is a look at the financial risks of...
Find out more
Help Protect Yourself From Payment Disputes by Including Payment Terms at the End of All Your Correspondence

21 October 16 Europe/London

Imagine this situation: a sales person has skilfully closed a high-value deal, only to allow the customer to dictate payment terms at the last minute. Oooooops…Believe it or not, this can happen quite easily if sales people fail to state payment terms at the critical moment the deal is struck, enabling the other party to do so instead… It’s all to do with the ‘last shot wins rule’, which says the party that had the last say in negotiations ultimately defines...
Find out more
Case Study – Salary Overpayment Collected from Former Employee

28 September 16 Europe/London

Recovering overpayments to former employees can be an easy process that need not result in large legal costs. To illustrate the options a company may have, let us consider a recent case. The Parties In this case, a former employee of an award-winning outsourcing company based in London was overpaid in excess of £8,000. Unfortunately, the company did not discover the overpayment until after the employee had already left their employment. In preparing its annual accounts, the company became aware...
Find out more
Overpayment to Former Employees

28 September 16 Europe/London

Overpayment to employees, in particular former employees, is more common than you think. It can range from a simple payroll error such as miscalculating a payment of wages and or bonus/commission to seeking recovery of holiday pay, benefits such as a car allowance or train season ticket and even training fees from a former employee. If the overpayment has been made to a current employee, you have certain rights under the Employment Rights Act 1996 to deduct the overpayment from the next payroll process. However, what happens if the overpayment...
Find out more
Disappearing debtors: Improving Your Chances of Successful Debt Collection

22 September 16 Europe/London

Sometimes a debtor will change address without notifying creditors, leaving those creditors feeling pretty helpless as far as debt collection goes. As a creditor it might seem like they have gone for good, but remember: nobody really disappears off the face of the earth.So what can you do about it? Well, under the Civil Procedure Rules there ARE debt collection measures you can take in order to improve your chances of seeing your money again. Just take a look… Your...
Find out more
Why A Bounced Cheque Or Direct Debit Mandate Is A Debt Collection Smoking Gun!

30 August 16 Europe/London

When you’re in business a bounced cheque or direct debit can feel like a major blow. However, it’s not all bad news… That’s because the payment failure represents solid evidence, not only that you are owed money, but also how much.In the eyes of the law, a cheque is a promise to pay and that promise to pay must be honoured because a cheque is deemed to be the same as a cash payment. But what some people don’t know...
Find out more
Debt Recovery: Using A Third Party Debt Order

23 August 16 Europe/London

Debtors are becoming more sophisticated in avoiding enforcement of a debt. This is partly due to the exchange of information through some online forums. However, there is always a solution to every problem. There are many enforcement options, one of them being a Third Party Debt Order, formerly known as a Garnishee Order. Here, we focus on the pros & cons and other relevant details of Third Party Debt Order. A Third Party Debt Order is basically a method of legally enforcing a County Court...
Find out more
Understanding Retention Of Title – Cash Or Goods

19 August 16 Europe/London

Retention of Title is a clause found in a variety of business terms and conditions. It’s imperative to understand what it means as it can affect the business relationship considerably if payment is not made by the customer. What the Clause Means A retention of title (ROT) is a provision within a contract that essentially means that the customer does not own any goods that have been delivered to them until payment is made in full. If for any reason the customer...
Find out more
Beware The ‘Full And Final Settlement Trap’

10 August 16 Europe/London

Receiving part payment for money owed is a good thing, right? Actually no, it isn’t always… That’s because you could be waving goodbye to the full amount if you’re not on your guard. How come? Well, it’s all down to the ‘full and final settlement’ trap where a debtor makes a written or verbal statement saying the payment now settles the matter. This is quite often because of a grievance related to the product or service you provided, and what’s more,...
Find out more
Civil Court Structure Review – Final Report

2 August 16 Europe/London

In February 2016, A Civil Courts Structure Review – Interim Report was published by Lord Justice Briggs which proposed an Online Court and effectively raising the small claims threshold to £25,000. The proposal was potentially the biggest shake-up of the Court system in almost 20 years. Lovetts attended meetings with Lord Justice Briggs through the Civil Court Users Association and we also sent a full comprehensive response to the interim report. Lord Justice Briggs has now reviewed all responses and has submitted his final report. We are pleased to say that it...
Find out more
The Difference Between Small Claims and Fast Track/Multi Track

1 August 16 Europe/London

When you have issued a claim and the defendant defends your debt, you can either settle the matter or go to a hearing for the Court to resolve the dispute. Before reaching a hearing at the Court, each case has to be allotted to a “track”. A track represents a process your case has to go through before you get to a hearing. There are three types of tracks – small claims, fast track, and multi-track. If you are wondering what track...
Find out more
Don’t get bogged down in payment disputes. Get the undisputed amount paid first and then go after the rest…

28 July 16 Europe/London

When it comes to payment disputes it’s easy to take things personally. After all, you’ve kept your side of the bargain and the non-payment can feel like a slap in the face.At this moment it’s important to take a step back and look for the positives. And there ARE positives in most payment disputes. For example, it could be that only 20% of what you’re owed is disputed, which means you can work on getting the undisputed 80% immediately. This is definitely...
Find out more
Court Fees For Enforcement And Official Receiver Deposits Set To Rise

22 July 16 Europe/London

The Ministry of Justice have confirmed that following a debate in the House of Lords on 20th July 2016 and the swearing in of the new Lord Chancellor, Elizabeth Truss, there will be an increase to some Court fees from 25th July 2016 following the approval of the Civil Proceedings, First-tier Tribunal, Upper Tribunaland Employment TribunalsFees(Amendment) Order 2016. The Court fees for issuing money claims remain unchanged. The Court fee increases mainly relate to enforcement of a Judgment. A summary of some of the...
Find out more
Insolvency Payout Priority

8 July 16 Europe/London

When a company has a major financial issue, they can become insolvent. Insolvency comes into effect when the company doesn’t have enough cash to pay its debts on demand.When this happens, a creditor can issue a winding up petition against the company or the company itself can start the insolvency process eventually resulting in the company being wound up and closing its doors for good. What Comes After A Company Is ‘Wound Up’? All creditors should be informed about the insolvency and will be...
Find out more
Why Draft Winding Up Petitions Get Debts Paid Faster Than Statutory Demands

6 July 16 Europe/London

Draft winding up petitions result in payment of 4 out of 5 debts, so why wait on a statutory demand? Statutory demands, or stat demands, are usually the first stage of an insolvency process. It is a formal request for payment of an overdue debt and can be used against a company or an individual. The creditor serves it on the debtor, and sits back to wait for the money to come in. ‘Wait’ being the operative word here as the demand allows...
Find out more
Contract ambiguities: Do you know for sure who owes you?

29 June 16 Europe/London

If you go to court to collect money, the burden of proof is on YOU to prove the defendant owes it. That means you need to present a watertight portfolio of evidence in order to get the judgment you want. The best evidence by far is a written contract, but even these can containambiguities about who is liable. Just look at this scenario: Imagine an employee of a company called Kwality & Klass Kitchens Ltd places an order for 100 metres of specially...
Find out more
Tips For Debt Collection Telephone Calls

15 June 16 Europe/London

Debt collection calls, whether you’re making them or receiving them, are loathed by many but are vital for any business wanting to keep their cash flow healthy. Calling for unpaid debts needn’t make you the bad cop and if you’re ever at a loss for words mid-call we’ve got a few phrases and tips to help you. The Introduction If you were calling for any other reason, introducing wouldn’t pose such a problem; however when it comes to a debt...
Find out more
A Lesson In Debt Recovery For A Former Student

1 June 16 Europe/London

Debt recovery for the education sector is a varied and complicated issue, particularly for the higher education sector including universities and distance learning providers. Overdue payments can range from library or parking fines, to unpaid accommodation or even tuition fees. At a time when education system budgets are under severe pressure, it is of the utmost importance for any institution to stay on top of its cash flow and secure any late payments through a debt collector. Lovetts recently helped one provider...
Find out more
Remember: Late Payment Debt Collection Shouldn’t Cost You A Penny

25 May 16 Europe/London

You certainly know that chasing late payments can prove to be an incredibly time consuming and frustrating process. Credit controllers and account receivables work hard to guarantee the business has enough working capital, but with certain debts their options start running out. It is at this stage that a solicitor must be instructed to set the stage for potential legal action – at a price. Who Pays For The Legal Costs? It’s not fair that your business ends up having to...
Find out more
Late Payers: Don’t Let Them Get Away With It!

18 May 16 Europe/London

Late payment for goods or services can be fatal for your business. That’s because financial liquidity is the oxygen that any business needs to survive. However, there is something you can do… Just take a look at Jane’s story: Jane runs an artisan chocolate studio and was thrilled when a buyer from upmarket department store POSH ordered 10,000 Easter eggs. It was a huge order, but Jane managed to fulfill it by taking on extra staff. Easter came and went, and all the...
Find out more
How ‘The Late Payment Directory’ Can Help You Avoid Being Paid Late

10 May 16 Europe/London

Late payment and debt collection are regrettable but inevitable aspects of business life that are likely to continue for the foreseeable future; the debt recovery process is not one that any supplier wants to find itself caught up in. Suppliers are understandably fearful of tainting their customer relationships and Lovetts works hard on behalf of its clients to protect theserelationships during any debt collection process in which we are instructed. However, we also know that the best way to protect client relationships and...
Find out more
How To Shout The Loudest In Debt Recovery

5 May 16 Europe/London

Winding up petitions are all-too-often overlooked by businesses as an effective way to chase up and secure overdue payments from debtors. We have found that draft winding up petitions have an impressive 81% success rate in commercial debt recovery, usually due to the simple fact that it shows you are serious about recovering the money owed to you. Only to be used for undisputed debts, draft winding up petitions help you to shout louder than other creditors who are likely to...
Find out more
International Debt Collection: NHS Incentive To Chase Health Tourists

3 May 16 Europe/London

We’ve all read negative headlines about how so-called health tourism accounts for 2% of the National Health Service budget. But what if Trusts could get up to 150% of what they spend on overseas visitors back?… Well, that’s exactly what can now happen thanks to changes in the law. Just take a look at this: The Law New legislation says the NHS can now recover 150% of what it spends on patients from outside the EU. Not only that, it...
Find out more
Send an LBA to multiple debtors through Lovetts CaseManager

26 April 16 Europe/London

When you have multiple debts, there is no need to submit them to us one by one. You can take full advantage of our online CaseManager facility and request a Letter Before Action for multiple debtors in one single batch. A number of our clients use this method and it saves them a considerable amount of time. You can do the same by following these steps: 1. Login to CaseManager and start by selecting Send a Letter on your left. 2. Click on the third option...
Find out more
Are Two Suppliers Better Than One?

20 April 16 Europe/London

For many businesses, it is no longer favourable to be locked into one contract for a service. Instead, companies are employing two or more suppliers for the same service. Those who adopt this strategy say they are able to negotiate costs more effectively and have seen an improvement in the quality of the service they receive.They are also typically in a better position to manage cash flow and initiate a contingency plan if a supplier isn’t able to offer the...
Find out more
5 Myths About International Debt Collection

4 April 16 Europe/London

International debt collection might sound like mission impossible, but it really isn’t… With the right team on your side you can take decisive action and recover what you’re owed with very little hassle. So if you’re wondering how hard it actually is, simply take a look now as we shatter the five main myths. You Have To Issue Court Proceedings In The Country Of The Debtor If you have a jurisdiction clause in your contract then you can issue Court proceedings in your...
Find out more
7 Late Payment Excuses & How To Deal With Them In Debt Recovery

30 March 16 Europe/London

Late payment is a common problem for all businesses. Large companies aren’t excused from urging businesses to pay suppliers on time and calling for small firms to pursue those who put them at risk by delaying this frustrating everyday occurrence either, and they too face the battle to receive payments on time. Here we reveal the most common excuses for late payments and how you can deal with them. The Invoice Seems To Be Missing Whether it was the office dog who...
Find out more
Your 12 Point Guide To Writing A Debt Recovery Letter Before Action

22 March 16 Europe/London

Starting legal proceedings should always be the last resort when it comes to debt recovery. That’s because reminding a debtor of his or her responsibilities, along with the potential consequences of not paying, is often enough to secure compliance. In the final stage of correspondence this is done through a document known as a letter before action, or LBA. However, if a matter still ends up in court, you will help your case by showing that you took all reasonable steps to avoid...
Find out more
Debt Recovery Solicitors vs Debt Collection Agents

14 March 16 Europe/London

If you are owed money that isn’t being repaid then you are probably wondering how you can get it back. The two main options available are debt collection agents and debt recovery solicitors. But which is best?- No doubt, solicitors sound more expensive, but what are the benefits of using a law firm? Join us now as we give you a rundown of the top five reasons why a solicitor could achieve more for you than an agent. A Solicitor Can Activate Court...
Find out more
Debt Recovery Do’s and Dont’s

9 March 16 Europe/London

Unpaid debts are unfortunately an everyday occurrence for many business owners and finance teams. Debt collection can be frustrating, time consuming and can seriously affect cashflow. But no business can afford to ignore debt recovery. “SMEs are racking up a collective £10.8 billion a year in their attempts to recover overdue payments – that’s an average of almost £11,500 each, or £955 a month. A huge 80% of all companies which experience late payments say they are being kept waiting one month...
Find out more
An Online Court: Civil Courts Structure Review by Lord Justice Briggs

23 February 16 Europe/London

A Civil Courts Structure Review – Interim Report published last month by Lord Justice Briggs has proposed the introduction of an online court and effectively raising the small claims threshold to £25,000. The Civil Courts Structure Review was commissioned in July 2015 by the Lord Chief Justice and the Master of the Rolls, to coincide with a programme for reform of the courts by Her Majesty’s Courts and Tribunals Service (HMCTS). The interim report is one stage of the review which...
Find out more
Legislation Can Help You Recover Late Payment Of Invoices And Interest

3 February 16 Europe/London

We frequently hear about the extent to which late payment is damaging UK businesses. While laws are in place, few take up their entitlement...
Find out more
What Happens When I Issue A Legal Claim?

26 January 16 Europe/London

What do you think of when you think of the court process? A severe looking man in a wig bashing a gavel and shouting? A room full of clerks scribbling away with quill pens like in a Dickens novel? The reality is that the modern court process for debt recovery is very different – for the first stages of the process there’s no courtroom and not even a Judge. Instead there’s just a computer system in an office block in the Midlands. So what happens...
Find out more
County Court Judgments Reach Alarming New Levels

21 January 16 Europe/London

There has been an alarming increase in cashflow difficulties faced by UK businesses during the past year, exceeding levels last seen during the recession. In 2015, 56% of County Court Claims to recover debt, resulted in a County Court Judgment (CCJ) because the debtor was unable to pay. This is the highest level seen in over 6 years. The findings underline warnings from George Osborne that 2016 has opened with a “dangerous cocktail of new threats”and support recent reports of a downturn in...
Find out more
4 Ways To Protect Your Business From Bad Debt

20 January 16 Europe/London

Good terms & conditions will strengthen a credit controller’s position when a customer pays late and protect your business from bad debt. However, terms & conditions are useless unlessthey have been properly incorporated into a contract between you and the customer. For example, there is a misconception that if you refer to your terms on an invoice, your terms will apply to the contract. This is not correct because an invoice is considered a post contract document and only terms &...
Find out more
6 Things to Consider Before “Going Legal”

11 January 16 Europe/London

There are various points you should consider before “going legal”. Some of these should be considered before you give instructions to a solicitor to warn the customer by letter that court proceedings will be started unless they pay the debt within a specific deadline, i.e. 7 days.Going Legal 1. Be Sensible The court’s overriding object in every case is to deal with the case justly. So, before sending a Letter Before Action (LBA) or starting an action, you need to do everything a sensible...
Find out more
Don’t Let Bad Debt Cripple Your Business

18 December 15 Europe/London

Prevention is of course better than cure when it comes to late payments and bad debts in a business of any size and that means having robust terms and conditions in place to offer legal protection if a customer fails to pay when due. But Terms & Conditions aren’t worth the paper they are written on if the terms are not enforced and sadly this is proving to be the case amongst many SMEs through fear of alienating customers. In fact we’ve found...
Find out more
Lovetts Recognised For Excellence By Law Society

19 November 15 Europe/London

Lovetts has secured Lexcel accreditation once again, having first achieved the Law Society’s top accolade in 2012. Lexcel recognises excellence in law management and is the Law Society’s legal practice quality mark for the highest standards in legal practice management and client care. Lexcel sets the required standard in seven different areas, including financial management, people management, risk management and client care. Assessment includes conducting background checks and a probing on-site visit from an experienced, trained Lexcel assessor. Our clients’ needs and...
Find out more
Fear Stops 58% Of Businesses Claiming Late Payment Compensation

3 November 15 Europe/London

The legal right many UK businesses have to claim late payment compensation is being stymied by a fear amongst firms that doing so will upset their customers and lead to loss of business. A recent survey of credit personnel* within small to medium sized businesses by Lovetts has found that 58% would not claim late payment compensation for this reason. This is despite the fact that almost 1 in 4 businesses are being paid on average 1-2 months late. The survey found that only...
Find out more
International Debt Recovery: Over £4,000 Collected From Chinese Debtor

19 October 15 Europe/London

Our client is a major company which deals in shares. They had a debt in China for just over £4,000 which they instructed Lovetts’ overseas prelegal department to recover on a no collection, no fee basis. The Challenge The debt was for services our client had provided in respect of dealing with shares and issuing share certificates for their client, a Chinese company. The debtor refused to engage with the client in relation to the unpaid invoices. The Courts of England and Wales...
Find out more
Small Business Commissioner Must Tackle Late Payment Of Debts Culture

29 September 15 Europe/London

“A mediation service will only support a fraction of the small businesses struggling with late payment”, says Charles Wilson, Chairman of Lovetts, the debt recovery law firm. “The Small Business Commissioner should focus instead on helping businesses lay down the lawwhen it comes to payment delays, only in this way will the culture of late payment be tackled”. Responding to confirmation that the role of a Small Business Commissioner will form part of the new Enterprise Bill, Charles Wilson says: “Just 1%...
Find out more
Low Cost Letter Before Action Collects Debt In 84% Of Cases

12 August 15 Europe/London

“Cut to the chase” urges Lovetts, in response to latest initiative to stamp out late payment For roughly the cost of a coffee or daily newspaper, firms struggling with late payment can instruct a solicitor to issue a Letter Before Action and have an 84% chance of being paid according to new data from Lovetts, the commercial debt recovery law firm. Responding to the invoice financing reforms, which may only benefit a small number of businesses, Lovetts is urging firms struggling with...
Find out more
Michael Higgins Appointed Managing Director Of Lovetts Debt Recovery

30 July 15 Europe/London

Lovetts, the commercial debt recovery law firm based near Guildford has appointed Michael Higgins as Managing Director, with immediate effect. Michael joined Lovetts in 2007 and has played a significant role in its growth and the launch of innovative solutions to support the cost-effective and speedy recovery of bad debt. Michael, a qualified solicitor, joined the Lovetts management team in 2012,with responsibility for the Commercial Litigation Department and in 2014 he was made Operations Director.Michael will continue to report to...
Find out more
More Businesses Act On The Late Payment Act

16 June 15 Europe/London

Making It More Expensive For Customers To Pay Late Confidence Boosted By Ability To Recover Costs More businesses are taking matters into their own hands when it comes to tackling late payment rather than wait for Government intervention according to new analysis by Lovetts, the commercial debt recovery law firm. Confidence to take a stand against poor paying customers seems to be growing as Lovettshas seen a gradual but encouraging rise in the number of businesses using legislation to claim compensation and...
Find out more
Conciliation Service Will Do Little To Solve Late Payment Problem

19 May 15 Europe/London

Lovetts Responds To Business Secretary’s Proposals Secretary of State for Business Sajid Javid has today confirmed the creation of a Small Business Conciliation Service to help settle disputes between small and large businesses, especially over late payment practices. This will form part of the government’s new Enterprise Bill. Charles Wilson, CEO of Lovetts the commercial debt recovery legal firm welcomes the move but fears the service will help only a small proportion of firms struggling with late payment of their invoices. Charles...
Find out more
SMEs Denied Access To Justice In Court Fees Shake-Up

14 May 15 Europe/London

Access to Justice for SMEs across the UK was dealt a hard blow in recent weeks. Following a Government consultation last year, in March 2015, a new Court Fee tariff was introduced. As a result, the Court Fees for money claims to recover overdue debt from businesses rose in some cases by a staggering 622%. The biggest concern is the impact it will have on money claims worth £10,000 or more where the court fee is 5%. Although most commercial...
Find out more
Late Payment: Late Payers Allowed 20 More Days To Pay In Q1 2015

8 May 15 Europe/London

Time From Invoice To Letter Before Action Increases 24% Year On Year New figures on the amount of debt UK businesses are dealing with through late payment of their invoices throw into sharp relief the huge scale of the issue. With respected industry bodies such as The FSB and IoD calling for action, the new figures from Lovetts, the commercial debt recovery law firm, reveal suppliers are bank rolling their customers for an average of 103 days from the point they...
Find out more
Late Payment Bullies Liable For Compensation Claims In £Millions

6 February 15 Europe/London

Tesco Could Face Claims Amounting To Over £60m From Suppliers Lovetts, the commercial debt recovery law firm is warning major businesses who have consistently paid their suppliers late that they could be liable for compensation claims amounting to millions of pounds. The warning comes as the Groceries Code Adjudicator launches an investigation into Tesco and its payment practices to its suppliers, and the government announces plans to bring in tough new laws and bulk up existing codes of practice to tackle...
Find out more
Businesses Must Claim For Late Payment Compensation

20 January 15 Europe/London

Massive payout due to firms, for late payments going back 6 years Today, the Institute of Directors has said that large businesses risk regulation by failing to pay their bills on time. James Sproule, chief economist at the IoD said: “If large businesses continue to behave in this way, they are inviting regulation. Politicians are already discussing maximum payment terms and charging fines or interest for late payment. In an election year, corporate behaviour will be under intense scrutiny. Now is...
Find out more
Debt Recovery: Company Recovers Over 41k In Late Payment Compensation

13 January 15 Europe/London

This case study shows how by using the Claim the Unclaimed service provided by Lovetts, which uses the Late Payment of Commercial Debts (Interest) Act 1998 to recover historic interest and compensation, one client was able to recover over £41,000 in interest and compensation on past late paid invoices over the last six years. Our client, a provider of physiotherapy services to a variety of medical and rehabilitation service providers faced a constant problem of their invoices repeatedly being paid late. This caused cash...
Find out more
Can I Claim Late Payment Interest From An International Debtor?

30 October 14 Europe/London

A UK creditor can usually claim Late Payment Interest and Compensation from a debtor outside the UK, provided one of the following applies: The law of the contract is English either under normal rules or because the contract says so. One of the parties is in the UK or the contract is to be performed in the UK, and there is a clause in the contract giving the English courts jurisdiction If the law of the contract is under a...
Find out more
What Pitfalls Are There In Claiming Interest In Company T&Cs?

30 October 14 Europe/London

More and more businesses are including clauses in their Terms & Conditions to allow them to claim interest or costs from their debtors for late payment. However there is a significant risk that if these clauses are not drafted properly you could end up losing out on your entitlement to these costs. The Law The main piece of legislation that is relevant here is the Late Payment of Commercial Debts (Interest) Act 1998. This was the result of an EU...
Find out more
Can I Sue Ex-Customers For Back-Compensation Over 6 Years?

30 October 14 Europe/London

In short, provided you are entitled to use the Late Payment of Commercial Debts legislation then YES! The legislation applies to any and all debts where the contract was formed within the last 6 years (regardless of whether the debt has subsequently been paid) and where you either have a clause in your contract stating that the Late Payment Act (LPA) applies, or you do nothave a contractual clause to override the LPA. We assume that it is your own T&Cs that apply...
Find out more
How Can I Maximize The Benefits Of The Late Payment Legislation?

30 October 14 Europe/London

The Late Payment Of Commercial Debts (Interest) Act 1998 had two purposes. Firstly, to compensate creditors for delayed payments. Secondly, to deter late payment. It is generally recognised that it has failed to change the payment delays culture but there’s no reason why you can’t use it to change the culture of your customers. However there are a few things you should do to maximise the effectiveness of the legislation and therefore reduce your costs. Know When You Can Claim...
Find out more
Businesses Get Lax On Late Payment As Confidence Grows

23 October 14 Europe/London

Average Debt Owed To Business Rises The current boom in UK business confidence could be short-lived if firms fail to keep an eye on cashflow warns Lovetts, the commercial debt litigation firm. In the third quarter of 2014, businesses saw the average debt owed to them rise by 17% on Q2 2014. However, rather than act on this dent to their cashflow, Lovetts found that businesses relaxed their attitude to chasing late payments allowing debtors an average of 12 days longer...
Find out more
Lovetts Sees Five Fold Increase in International Debt Recovery Cases

15 October 14 Europe/London

Firms looking to grow in markets outside of the UK are being urged to take precautionary measures to reduce their risk of late payment and debt before agreeing to export goods overseas. The warning comes from Lovetts Plc, the commercial debt recovery legal firm which specialises in overseas debt recovery. Lovetts has seen the number of overseas debts it is chasing for clients increase five-fold in the past 12 months and has collected over half a million pounds from businesses overseas....
Find out more
Lovetts grows litigation team as demand for legal advice jumps

9 October 14 Europe/London

Cassandra McCarthy joins the Commercial Litigation team Lovetts Plc, the debt recovery law firm has seen demand for its subscription based legal advice service jump significantly in 2014 compared to 2013. With demand set to growfurther as the recovery continues and as other law firms withdraw legal advice services for SMEs*, Lovetts has expanded its team of solicitors with the appointment of Cassandra McCarthy as a solicitor in the Commercial Litigation team. Reporting to Michael Higgins, Operations Director, Cassandra brings extensive commercial...
Find out more
€474,768.06 Paid To Steel Company Upon Receipt Of Lovetts Letter Before Action!

21 August 14 Europe/London

The Challenge Lovetts’ client, a steel company based in Cheshire instructed Lovetts on 8th August to send a Letter before Action to a debtor who owed €474,768.06. The letter gave the debtor 7 days to make payment directly to our client and warned if payment was not received,legal proceedings may be taken. The Solution Lovetts sent the Letter Before Action to the company address. In addition, a copy of the letter was also sent to the Directors concerned via fax to ensure...
Find out more
2 out of 3 Businesses Are Failing To Take Advantage Of Free Debt Recovery

11 August 14 Europe/London

August 2014 - A survey of over 100 businesses by Lovetts Plc, the commercial debt recovery law firm has found that while late payment issues have worsened in the past year, few firms are fully exploiting their legal and regulatory rights – whether through lack of awareness or fear of upsetting customers.
Find out more
Contract Laws In Middle East Present Payment Challenge To UK Businesses

4 August 14 Europe/London

Lovetts Plc, the commercial debt recovery law firm has seen a marked increase in businesses seeking its help to recover debts from the Middle East.
Find out more
Businesses Are Busy, But Battling Bad Debts

24 July 14 Europe/London

Reports that business confidence is now at its highest level in 20 years have been borne out by the latest late payment analysis from Lovetts Plc, the commercial debt recovery law firm.
Find out more
Payments Collected On 3 Year Old French Debt

3 June 14 Europe/London

Our Client, a corporate pension plan provider in the UK had a debt in France for just over £2,000.00 in which they instructed Lovetts overseas prelegal department to recover the debt on a no collection, no fee basis.
Find out more
Controlling costs in credit control

20 May 14 Europe/London

Lovetts offers cost-effectiveness reporting and 12 point guide for Credit Managers.
Find out more
Lovetts Lambasts 97% Increase In Court Fees

23 April 14 Europe/London

This week, the Government has confirmed the implementation of its planned increase in Court Fees following a consultation process at the start of the year.
Find out more
Lovetts Client Receives Payments From Director Of An Insolvent Company

3 March 14 Europe/London

Our client, a lighting specialist had paid a company monies to hold stock on its behalf. The defendant, a Director of the Company, had signed a declaration confirming that the company was holding the stock paid for. The company then went into liquidation and some of the stock appeared to be missing.
Find out more
Lovetts publishes guide to ‘bailiff and enforcement’ regulations

26 February 14 Europe/London

Helping businesses prepare for a major change in bailiff and enforcement regulations coming this April, Lovetts Plc, the debt recovery law firm has created a 10 point guide on the new regime.
Find out more
Lovetts Slams Proposals for Reform of Court Fees As ‘Not Fair, And Not Wise’

19 February 14 Europe/London

Lovetts PLC, the commercial debt recovery law firm has issued a no holds barred response to the Government’s Consultation on Court Fees.
Find out more
Businesses Act Faster On Debts

28 January 14 Europe/London

In a further sign of increased business confidence, during Quarter 4 2013, businesses clamped down on the time they allowed customers to delay payment before threatening legal action. The time from invoice to instructing a Letter Before Action (LBA) to be issued decreased by 12 days between Q3 2013 and Q4 2013, according to the latest debt recovery statistics from commercial debt recovery law firm, Lovetts Plc. Furthermore, the average debt being chased rose by 31% on the previous quarter....
Find out more
A Day In The Life Of An Enforcement Officer

28 January 14 Europe/London

Sarb Dhaliwal, Chartered Legal Executive at Lovetts spent a day with an Enforcement Officer at the beginning of September.
Find out more
Taking Control Of Goods

16 January 14 Europe/London

On 6th April 2014, the long-awaited reforms to the ‘bailiff and enforcement’ regulations and costs become Law. This article is written as an outline briefing note in January 2014 and may be amended before the Regulations come into force. This political football started a long time ago with the fact that the Government couldn’t implement any satisfactory rules to sit behind Part 3 of the Tribunals, Courts and Enforcement Act 2007, and Schedule 12 in particular.The Enforcement industry pointed out certain things...
Find out more
UK Businesses See 30% Increase In Debt Through Late Payment Of Bills

13 January 14 Europe/London

Average Level Of Debt Reaches £220,000 But Is ‘Tip Of The Iceberg’ The amount of debt a typical UK business is facing through customers paying late or not at all is growing at an alarming rate. In the fourth Quarter of 2014, Lovetts,the commercial debt recovery law firm saw a 30% increase in the level of debt each of its customers is pursuing for payment through Letters Before Action (LBAs), growing from £42,000 in Q4 2013 to £55,000 in Q4 2014....
Find out more
Lovetts’ Claim Calculator Puts Businesses In The Picture When Pursuing Bad Debts

9 January 14 Europe/London

Businesses troubled by late payment and bad debt but worried about the cost of taking legal action can now obtain an immediate indication of the money they could recover on top of the debt with the launch of an online Claim Calculator from Lovetts PLC – www.lovetts.co.uk – the Guildford based law firm specialising in commercial debt recovery. The Lovetts Claim Calculator has been created to help firms take maximum advantage of new Late Payment legislation introduced in 2013. Along with...
Find out more
Cost-Free Debt Recovery Through Lovetts’ CaseManager

12 December 13 Europe/London

Lovetts enhances CaseManager to make cost recoveries part of Claims www.lovetts.co.uk Lovetts PLC, the law firm specialising in commercial debt recovery, is making it easier for businesses to take advantage of new regulations introduced this year to recover reasonable costs in pursuit of a claim. The firm has enhanced CaseManager, its innovative online client portal, to allow reasonable costs to be added to Claims as an automatic part of the process – effectively making Claims cost free. In March this year,...
Find out more
Lovetts Invest In Collections Expertise

14 November 13 Europe/London

Debra King appointed Paralegal focused on boosting collection rate www.lovetts.co.uk Debt recovery law firm, Lovetts, has expanded its Overseas Pre Legal Department with the appointment of Debra King as Paralegal. Bringing 15 years commercial debt recovery experience, Debra will focus on Lovetts’ services in overseas collections where her skills will be applied to enhance collection rates for clients.Beginning her career in Germany, Debra relocated to England in 1987 to study criminology, psychology, debt management and bankruptcy and insolvency. Following roles in...
Find out more
Q3 2013 Sees 30% Increase In Late Payments Chased By Businesses

13 November 13 Europe/London

Latest analysis from Lovetts shows invoice payment still being neglected despite business improvement www.lovetts.co.uk Following recent news from the FPB that business costs are rising 3.5% ahead of inflation,* data analysis from Lovetts PLC, the law firm specialising in commercial debt recovery, shows that businesses are also struggling to get back money owed to them by customers. The FPB research showed that late payments have had a detrimental effect on 81% of businesses, clearly demonstrating the size of this issue. The...
Find out more
Premier League Footballer Pays Over £60,000 After Summary Judgment

31 October 13 Europe/London

The Challenge Lovetts’ client is a renowned events organising company. It had entered into a contract to plan a wedding on behalf of a well known premier league footballer. It had negotiated contracts with a number of suppliers on behalf of the client. Just 8 days before the wedding day, the events organising company received notice that the wedding was to be cancelled. Under the contract made with the footballer by the events company, all outstanding balances would have to be paid in...
Find out more
Major Property Services Company Is Paid £85,000 After Obtaining Solicitor Advice

31 October 13 Europe/London

The Challenge Lovetts’ client is a major property services company. It had a debt owed by one of the largest heating manufacturers and suppliers of boilers. The client was contracted to fit boilers for a third party at a fixed price per boiler throughout the term of the contract. The client’s contract with the debtor likewise provided for supply at fixed prices. The debtor did not honor that agreement, raising the price each year, but the client had to honor its...
Find out more
£42,000 Paid To Lovetts’ Client After The Debtor Entered Administration

31 October 13 Europe/London

The Challenge Lovetts’ client had supplied sleeves for covering water bottles to a drinks company. The drinks company then went into administration without paying their supplier’s debt. Administrators were appointed. After the drinks company went into administration, Lovetts’ client went to inspect its stock – under the control of the Administrator – in exercise of a retention of title (RoT) clause in its terms and conditions. Our client asserted its right to the goods under the RoT clause, as it had good...
Find out more
Glossary – The Credit Manager’s Dictionary For Legal Terms

31 October 13 Europe/London

To find an entry press Ctrl + F, enter the term and click the Find Now or Next button. Expression Meaning Acknowledgement of Service A document by which the defendant can acknowledge receipt of the Claim. The usual reason the defendant files this is to extend the time for defence by 14 days Administration Administration is an insolvency procedure under which an Administrator is appointed to try and rescue an insolvent company Administrative Receivership A lender who holds a floating...
Find out more
Cost-Free Debt Recovery Thanks To The Late Payment Act

31 October 13 Europe/London

Take advantage of the new Late Payment of Commercial Debts Regulations 2013 to recover all your legal costs, giving you virtually cost-free debt recovery! How Come? Many people have heard of the Late Payment Act, which was introduced in 1998 to encourage businesses to pay their invoices on time. This Act allowed creditors to charge interest at a rate of 8% above base on overdue invoices as well as adding a sum of between £40 – £100 per invoice as compensation for the...
Find out more
Attachment of Earnings Order

30 October 13 Europe/London

An Attachment of Earnings Order allows a creditor to recover their debt by having payments subtracted from the debtor’s pay or wages as part of the employer’s payroll process. Payments are sent automatically by the employer to the Centralised Attachment of Earnings Payment System (CAPS) at Northampton County Court, who will forward the payment on to the creditor. An attachment of earnings order can only be requested if the debtor is employed, is not self-employed and is not a member...
Find out more
Information Order

30 October 13 Europe/London

We can apply to the court for an order that the debtor attends before a court official to be examined about his/her/their assets and means. These applications can be useful but are not common. They are time- consuming because you have to wait for an appointment, which may be given weeks or, normally, months ahead. The information given is of limited use and there may be difficulty serving the debtor. In addition the costs you incur are not recoverable from...
Find out more
Writ/Warrant of Execution

30 October 13 Europe/London

This is the most common first method of enforcement. For a reasonable sum you get someone experienced attending the debtors premises and collecting the money, or taking steps to enforce payment by seizing and selling goods, or giving you a report as to the debtor’s position. What Can Be Taken? Such tools, books, vehicles and other items of equipment as are necessary to the debtor for use personally by him in his employment, business or vocation; Such clothing, bedding, furniture,...
Find out more
Charging Order

30 October 13 Europe/London

Where a debtor owns property e.g. a house, it is possible to get your Judgment secured by a charging order on the property. This gives you similar rights to those of a mortgagee. Once you have got the order you can then apply, by a separate action, for the sale of the property. An order for sale is rare. The Procedure Obtaining a charging order is a two-stage procedure. We make an application on paper and without notice to the debtor. The...
Find out more
Third Party Debt Order

30 October 13 Europe/London

Where your debtor is owed money by a third party, the court has the power to make an order directing that the money be paid direct to you, rather than to your debtor.For example, the debtor may have a deposit account with a bank or building society. You only need to have evidence that the debtor has an account with the bank etc, you don’t need to know the account number or even the branch, although it is helpful to have that information. The order only...
Find out more
Bankruptcy / Winding Up

30 October 13 Europe/London

This is the most expensive enforcement option but sometimes the most effective. The first step, in the case of an individual, is to serve a statutory demand on the debtor personally. If he does not pay, or dispute the debt, within 21 days a bankruptcy petition can be presented. The real expense starts at this stage. In the case of a company you can proceed straight to the winding up petition based on the unsatisfied Judgment. You can also present...
Find out more
What Should You Consider Before Issuing A Claim?

29 October 13 Europe/London

Preparation And Alternative Strategies We always encourage our clients to use the full range of the legal recovery options available to them if they need to. The effectiveness of a letter before action that has been sent, or any deadlines you have given a debtor will be seriously compromised if you are not willing to take things further. With all of that in mind, Lovetts are always happy to discuss the options available with their clients before they arrive at the claim...
Find out more
How To Best Manage Your Legal Claims

29 October 13 Europe/London

Sending a letter before action (LBA) is only as effective as the creditor’s willingness to enforce it. The risk is that once debtors know you have no intention to carry out your threat of action, your front line weapon rapidly becomes increasingly ineffective. You may be reluctant to make a claim due to worries about offending your larger clients because you are fearful of not getting further orders. You shouldn’t be. If you have tried every other avenue of approach...
Find out more
Claiming Late Payment Interest and Compensation

29 October 13 Europe/London

When you can claim? You can claim Late Payment Interest, Compensation and Costs if:• You have supplied goods and services• Your buyer bought for business purposes• The contract is not a consumer credit agreement• The contract does not contain a provision for interest on overdue invoices (or any other substantial remedy for non payment) How much interest can you claim? • You can claim interest at 8% over Bank of England Base Rate (at the previous 31st December or 30th...
Find out more
Do’s And Don’ts Of Effective Terms And Conditions

29 October 13 Europe/London

What You Should Include And What You Should Avoid Businesses in the UK should review their Trading Terms and Conditions on a regular basis as business legislation changes from time to time and the trading environment is continually evolving. Terms and Conditions can quickly become out of date. Reviewing the content of your Terms can not only help protect the business from bad debt but could significantly reduce the cost of extending credit. The Benefits Of Late Payment Interest And...
Find out more
Adopting English Law for International Trade

29 October 13 Europe/London

If you trade internationally, there are many factors to consider, alongside the usual issues when you are trading with other businesses in the UK. One of the main areas that Lovetts advise their clients to consider is whether English law should govern the contract and should you give the English courts jurisdiction? English law is often the law of choice in commercial contracts. Why is this? Firstly, English law gives the parties greater freedom than civil law systems to enter into contracts...
Find out more
Claiming Late Payment Interest and Compensation from non-UK debtors

29 October 13 Europe/London

A UK creditor can usually claim Late Payment Interest and Compensation from a debtor outside the UK. The Late Payment Act applies where the law of the contract is English. The law of the contract may be English either under normal rules or because the contract says so. The Act does not apply if the parties have chosen English law as the law of the contract but there is no “significant connection” between the contract and the UK. “Significant connection” is not defined. We...
Find out more
Interest, Compensation And Legal Costs

29 October 13 Europe/London

Credit control costs you money. Debt Collection can cost you money. Court action costs you money. But there are steps you can take to minimise these costs. We explain how in this briefing paper. The Main Options The two most effective steps you can take are to: Use the Late Payment Legislation to recover interest and compensation Provide in your contract for payment of your collection costs There are also several other useful terms that can be included e.g. payment...
Find out more
Defended Claims

29 October 13 Europe/London

How To React To A Defence Defences should be carefully read and considered. Whilst the defendant must prove its defence you must have documentary evidence, or a credible witness who will attend court, to prove yours. Time To Respond To Court The court allows a short time to respond to notices informing us of defences and part admissions. If we do not reply to the court by that date, the claim will be stayed. If the case is stayed, no...
Find out more
Major damage to theatre during a live show!

28 October 13 Europe/London

The Challenge Lovetts’ client is a major operator of theatre venues in the UK. What do you do when a hirer causes substantial damage to your theatre, then goes bust? The defendants hired a theatre in a major city for a live show involving a well-known troupe. During the act, the whole audience was invited on-stage to dance with the group, resulting in major damage to the stage costing over £15,000 in repairs. Unfortunately, the defendants went into liquidation before...
Find out more
Sub-Contractor Recovers £85,000

28 October 13 Europe/London

The Challenge Cleat Ltd are specialist sub-contractors in the construction industry. They had undertaken several projects for a particular customer over several years, but had now accumulated £85,000 of invoice arrears. Signs of financial distress were evident in the debtor, and they urgently needed Lovetts’ advice and guidance. The Solution Lovetts recommended sending a draft Winding Up petition to the debtor company warning that if the debt wasn’t paid, then a Petition would be issued within 7 days. Their solicitors alleged...
Find out more
What To Look For In Your Legal Eagles

3 October 13 Europe/London

Following news that SMEs are using alternative funding methods to grow their businesses, Lovetts Plc, the debt recovery law firm, is urging small businesses to think just as carefully about who they use to recover their debts to support business growth over the coming year.”With business credit still hard to come by, we’re seeing businesses take legal action on late payments earlier than ever,” says Charles Wilson, Chairman of Lovetts. “Payment periods of up to 180 days continue to put...
Find out more
Things Can Only Get Better – Grim Picture Of Court Service In 2013 Survey

26 September 13 Europe/London

Things can only get better… 2013 court services satisfaction survey paints grim picture ahead of 25th CCUA Annual Conference, 15th October 2013www.lovetts.co.uk One year after a damning report on the state of the court service in the UK, a new satisfaction survey conducted by the CCUA (Civil Court Users Association) with the support of Lovetts Plc, the debt recovery law firm, has painted a similarly grim picture with either no improvement or a further deterioration in service levels. An overview of the...
Find out more
Lovetts Shortlisted For Law Society 2013 Lexcel Excellence Awards

19 September 13 Europe/London

Lovetts Plc, the debt recovery law firm, has been shortlisted in the 2013 Law Society Lexcel Awards in the category of Excellence in Practice Management. Lovetts first secured Lexcel accreditation in August 2012, and being shortlisted for this important award clearly demonstrates the firm’s commitment to putting its clients’ interests and requirements first in order to provide the best possible service. The prestigious Law Society Excellence Awards attract entries from hundreds of Lexcel accredited law firms across the UK, with the Excellence in Practice Management Award...
Find out more
Lovetts Offer Unlimited Access To Legal Advice

12 September 13 Europe/London

STOP THE CLOCK!LOVETTS OFFERS UNLIMITED ACCESS TO LEGAL ADVICEWith new, annual contract arrangementwww.lovetts.co.uk In a significant move that once again challenges the usual conventions of legal practices, Lovetts Plc, the leading debt recovery law firm is offering customer access to legal advice, ‘on tap’ without the worry of a ticking clock through a new Annual Subscription service. To mark the launch, new and existing Clients who sign up for the service on or before 31st October 2013 will benefit from...
Find out more
Businesses Still Too Slack Over Late Payment

8 August 13 Europe/London

H1 2013 vs H1 2012 data analysis shows late payers are given an extra month to pay Following news of UK economic growth in Quarter 2 2013 rather than tightening their credit control processes to support financial recovery, businesses appear to have relaxed their attitude to late payment. Compared to the first half of 2012, in the first half of 2013 businesses allowed their customers an extra 28 working days on top of their standard payment terms in which to pay, before they instructed...
Find out more

MBL’s Mark Bebbington on a decade working with Lovetts

Lovetts Announced as Official Woking FC Homeshirt Sponsor for the 2020/21 Season

Firm named as Legal Partner to Association of Residential Managing Agents

Lovetts living with the living wage

6 Considerations You Should Make When Filing a Debt Claim

Lovetts Chairman Charles Wilson receives Outstanding Contribution to the Industry Award

Firm shortlisted for two CICM Awards

Lovetts Solicitors named 2019 Debt Recovery Firm of the Year

6 in 10 customers pay late at Christmas: take these 6 steps to avoiding a lump of coal

Lovetts featured in Credit Management Magazine

Managing Director Michael Higgins nominated for Businessperson of the Year

Attendance at Women in Business Expo

FSB roundtable hosted by National Chairman

Firm excels in 2019 Law Society Lexcel accreditation assessment

Lovetts targets mental health impact at archery event

Flight compensation to be severely hampered in event of no deal Brexit

Kimberley Bonham on beginning her post-graduate career at Lovetts

Team Lovetts raises over £2,000 for Cancer Research in the Race for Life

Sarb Dhaliwal celebrates 10yrs at Lovetts with 100% record in defended court cases

Bakes for Life: Lovetts event for Cancer Research

Lovetts Solicitors to attend Surrey Business Expo

Lovetts featured in Law Society Gazette

Lovetts competes in the Woking FC Cardinal Gold Cup

British Steel goes into liquidation: what can creditors do?

Digital Marketing & Client Services Executive required

Avoiding trial: how a summary judgment could simplify your late payment claim

Implementing an effective credit control process

Team Lovetts enters Cancer Research Race for Life

HMRC as a preferential creditor in insolvency: what are the implications?

International debt recovery department receives strong acclaim

Lovetts Solicitors attends corporate hospitality evening at Woking FC

Lovetts Solicitors Named UK Debt Recovery Law Firm of the Year

Your customer has paid but the liquidator wants the money back – what can you do?

Lovetts featured in Surrey Chambers Business magazine

Our partnership with Woking FC

Take a sensible approach to legal support, with our Annual Subscription Advice Service

Key Tips to Avoiding Payroll Overpayments

The benefits of implementing a ‘Two Supplier’ strategy

Cassandra McCarthy speaks at Business Women in Surrey event

How has the Pre-Action Protocol affected debt claims during the past 12 months?

Lovetts partners with Woking FC

Debt recovery using the “Three Ps”

Improving cash flow – five top tips for your business

Lovetts Solicitors featured in Evening Standard

Advantages to a Solicitors Letter over other debt collection practices

How late payment affects the cash-flow of your business

How To Deal With Late Invoice Excuses : Guide to Debt Recovery

Late payments causing you a headache? Securing remuneration could be easier than you think

Lovetts featured in James Caan’s Your Business Magazine

Reasons Why Legal Advice Benefits Small And Large Businesses

4 Things To Consider When Recovering Debt

The Necessary Steps In Debt Collection

Debt Collection: Why a Letter Before Action Is So Effective

A Sole Trader/Individual Wont Pay Debts? : Pre Action Protocol

4 Reasons Why an Invoice Isn’t Paid On Time

How to Chase an International Business Debt

Lovetts Solicitors appear at the Business Show on 16th and 17th May in London

Lovetts Solicitors star in ITN production ‘Credit Champions’ in collaboration with the Chartered Institute of Credit Management (CICM)

What is the Liquidation Process Carillion is Currently Going Through?

How Did Some Carillion Suppliers Avoid Writing Off £290k of Bad Debt?

Is Your Business losing thousands of pounds by failing to use the Late Payment law?

6 Steps Your Business Can Take to Protect Cash Flow over the Holidays

Unpaid Debts – How to Issue a Legal Claim Through the Court

How Does the Recent UK Interest Rate Rise Impact Late Payment Law?

Lovetts Protects Clients with Leading Cyber Security Accreditation

Late Payment Charges – What You Need To Know

How Do I Assess The Effectiveness Of My Third-Party Collection Agency or Lawyers

Help! I’ve Just Overpaid An Employee!

Offering Credit & Managing Risk – A Balancing Act

The New Pre-Action Protocol For Debt Claims – What Is It? And How Will It Affect My Business?

Debt Reminder Letters – The Best Approach

The Good Invoicing Checklist

Could A Winding Up Petition Help Your Business To Recover Debts?

Debt Recovery For SMEs

How can I resolve my commercial dispute without going to court?

The Debt Recovery Problems Faced By Recruitment Agencies

3 Reasons To Outsource Your Debt Recovery Needs

Why Draft-Winding Up Petitions Work So Well

The Go-To Guide For Collecting Debts in the United Arab Emirates

6 Questions To Ask When A Customer Says They Didn’t Receive An Invoice