About us
Welcome to Lovetts!
As a specialist debt recovery and dispute resolution firm for the last 30 years, we have built up considerable expertise in what we do. We get results for our clients due to our exceptional experience. We advise credit managers on the best strategy for their cases and ensure that costs are kept to a minimum.
By spending the time to get to know our clients and their businesses we are in a better position to provide relevant and appropriate advice on business debt collection. Our clients have the confidence to trust what we are saying. That is why we have many clients who are still successfully using us for their debt recovery and litigation needs after more than two decades.
All work is supervised by the relevant department manager, and managers are supervised by the Operations Director and the Managing Director.
Meet the Team
Charles Wilson
Chairman
Charles qualified as a solicitor in 1977, after graduating in Business Marketing in 1973. In 1981 he formed a general practice with his business partner Paul McCulloch. In 1994 they decided to specialise in debt recovery and created Lovetts. Charles has been Chairman of Lovetts since, and was Managing Director until 2015. He has a large family including 12 grandchildren, and enjoys motorcycling and golf to escape!
Michael Higgins
Managing Director
Joining Lovetts in 2007, Michael moved up the ranks and qualified as a Solicitor in 2011. In 2015 he was appointed Managing Director. Michael has ensured that the Lovetts ethos of innovation and cost effective debt recovery has remained a core part of the business. Michael is trained in Mental Health First Aid. He spends his free time with his family and supporting Chelsea FC.
Paul McCulloch
Director – Solicitor
Paul qualified as a Solicitor in 1975 and created Lovetts with his business partner Charles. He initiated the development of Lovetts’ own in-house software and is now a Non-Executive Director of Lovetts. He has a grown up family and enjoys going fishing.
Chris Earl-Anderson
Operations Director – Solicitor
Chris joined Lovetts in 2019 and qualified as a solicitor in 2021. He handles disputed matters, dealing with high value claims and advises his clients with respects to their cases. Outside of work his interests include playing football, paintballing and watching Chelsea play.
Andrew Dancy
IT Director
Andrew joined Lovetts in 2004 and was appointed as a Director in 2019. He manages the IT department and works alongside the Managing Director on operational and commercial matters. Andrew’s previous experience included working as Head of IT & Operations for Wiggle, the online tri-sports retailer. He remains involved with some of the technology start-ups he has founded or funded over the years.
Emma Davis
Finance Manager
Emma joined Lovetts in 2017 having previously worked for a large company within the aviation industry. She received a First Class Honours in Business Economics with Finance at the University or Surrey in 2009. In her role as Finance Manager, Emma not only supervises the accounts team but she ensures that the high volume of payments received are handled correctly and remitted to clients promptly. In her spare time Emma enjoys reading, gardening and watching Tennis.
Wendy Miles
Litigation Manager
Wendy is a qualified Chartered Legal Executive and manages the Litigation department. Wendy joined Lovetts in 2015 having moved from a large regional law firm. Wendy has gained extensive experience since 2007 in commercial litigation matters, specialising in contractual disputes, damages claims, construction disputes, debt recovery matters and tortious claims. She is also trained in Mental Health First Aid.
Sarb Dhaliwal
Legal Manager
Sarb joined Lovetts in 2009 and qualified as a Chartered Legal Executive in 2011. She manages the Legal department which handles high volumes of claims. Sarb thrives under the pressure of dealing with defended cases and to date has not lost any cases at court. Her goal is to maintain this record.
Clare Hymas
Flight Compensation Claims Manager
After several years in Guildford County Court, Clare joined Lovetts in 1997. She oversees the day to day running of our Flight Compensation department which handles a high volume of flight compensation claims. She and her husband, Chris, a Chartered Accountant, have two children.
Noemi Ekomo-Esono Sanz
Prelegal Department Manager
Noemi is a qualified Spanish lawyer with specialisation in bankruptcy and insolvency. Noemi joined the PreLegal Department in January 2022 where she assists for the overseas and UK cases on our client’s behalf. Outside of work she enjoys traveling, and spending time with her family and friends.
William Sturge
Consultant Solicitor
Since qualifying as a Solicitor in 1984, William has become one of the leading Solicitors in the insurance industry. William has been recommended in the field of insurance by Legal 500 and Chambers UK and has advised on insurance and reinsurance claims both in the UK and worldwide. He has conducted litigation and arbitration matters and has regularly advised on insurance law issues arising out of insolvency situations. William is a member of the Chartered Insurance Institute and joined Lovetts as a Consultant Solicitor in January 2022.
Charlotte Plunkett
Solicitor
After completing her LPC in 2020, Charlotte initially joined Lovetts as a Paralegal in the EC261 Flight Compensation Department and handled a high volume of claims and defences. In 2023, Charlotte qualified as a Solicitor. Charlotte previously worked for an airline in their claims department. In her spare time, she enjoys socialising with friends and family by going to concerts and the theatre.
Bailey Thomson
Solicitor Apprentice
Bailey joined Lovetts Solicitors in March 2022 after completing her law degree. She works within the Litigation department, as a Solicitor Apprentice. In her spare time, Bailey enjoys going on long walks with her two dogs and travelling.
Emma Court
Senior Paralegal
Emma has 8 years of experience working as a Paralegal in Commercial Debt Recovery. She has recently joined our EC261 Flight Compensation Department and has handled a high volume of claims and defences. In her free time Emma enjoys spending time with her family and reading.
Alexandra Carpusca
Paralegal
Alexandra graduated from the University of Reading with a LLB Law degree in 2020. She joined Lovetts Solicitors in 2022 as a paralegal in the Legal department and is currently in our EC261 department which handles a high volume of flight compensation claims. In her free time she enjoys reading fantasy/sci-fi books and trying new cooking recipes.
Daniel Kimber
Litigation Paralegal
Dan graduated from the University of Oxford in 2024 with a degree in law. He spent 6 months working in Landlord-Tenant law before joining Lovetts as a paralegal in 2025. In his free time he enjoys watching and playing sports as well as listening to music.
Hollie Higgins
Junior Paralegal
Hollie joined Lovetts in 2021 having previously worked as a Legal Secretary at a general practice law firm from 2008 after obtaining a Level 2NVQ in Business Administration. Her role involves supporting the fee earners within the Legal department. In her free time, Hollie enjoys spending time with her family and reading.
Shriya Mawji
Junior Paralegal
Shriya joined Lovetts in 2023 as a Paralegal in the Legal Department. She has a degree in Law with Business from the University of Portsmouth. Shriya has experience in the Pre-legal Department and is currently working in the EC261 Flight Compensation Department. She handles a large volume of claims and defences. In her spare time she enjoys travelling, spending time with friends and going to the gym.
Eva Andrikopoulou
Junior Paralegal
Eva graduated from University of Surrey with a degree in Law (Philosophy, Politics and Law) in 2023. She joined Lovetts in 2024 as an Office Administrator. In her spare time, she enjoys reading and travelling.
Ebraheem Mohammad
Junior Paralegal
Tia Carby-Vidal
Paralegal
Tia joined the Legal Department in a Paralegal role in March 2025. Tia holds a Law (LLB) with Sociology undergraduate degree. She is currently completing her LLM LPC at the University of Law.
David Bradford
Junior Paralegal
After graduating from the University of Birmingham with a qualifying Law degree David joined Lovetts in 2024. David works in our EC261 Flight Compensation Department as a Paralegal, handling a high volume of claims. In his pastime David enjoys playing sports and spending time with family.
Millie Gray
Paralegal
Millie joined the Legal department in a Paralegal role in March 2025. She has recently obtained a degree in Sociology, Anthropology and Theology from Durham University and will be looking to undertake a Law conversion course in the foreseeable future.
Paul Balau
Junior Paralegal
Paul graduated with an LLB in 2023 and is currently pursuing an LLM in Commercial and Corporate Law. He joined Lovetts as a paralegal in 2024 and now manages a high volume of flight compensation claims within the EC261 department.
Hannah Green
Junior Paralegal
Hannah holds an LPC and Masters in Law (LLM). She has experience in enforcement and defended cases and currently works on cases at the claim or judgment stage. In her spare time she loves to hike, practice special effects makeup and see live music.
Megan Roberts
Junior Paralegal
Megan joined the Flight Compensation Team as a Junior Paralegal in March 2025. Megan has qualifications in Health & Social Care, Criminology and Law and has previous customer service experience.
David Ismaili
Customer Account Agent
David graduated from the University of Kent with a degree in Politics and International Relations and holds an MA in Law from the University of Law. He previously worked in estate planning law on wills and trusts. In his spare time he enjoys playing sports and spending time with his friends and family.
Joachim Gross
Customer Account Agent
Katerina Ioannides
Customer Account Agent
Katerina graduated from the University of Central Lancashire (Cyprus) with an LLB (Hons). She has experience working as a paralegal, specializing in international Intellectual Property law. In her spare time, Katerina is an avid reader and loves spending time with animals, especially dogs.
Emma Ward
Customer Account Agent
Emma joined the Prelegal team as a Customer Account Agent in March 2025. Emma spent some time in the Netherlands before moving back to the UK where she has worked in a number of finance roles including a position at the University of Law. Emma’s interests include reading, watching movies, drawing and sport.
Shirley Hodge
Credit Controller
Shirley joined the firm in 2008 as a Credit Controller. She has 14 years of experience in credit control. Shirley works within the Finance team setting credit limits and chasing late payments. Her hobbies include reading, baking and making costumes for her local Pantomime Company.
Aakash Chavan
Customer Account Agent
Aakash joined the PreLegal team as a Customer Account Agent in March 2025. Aakash holds an Economics and Finance degree from the University of Surrey, as well as a masters in Finance and Investment from University of Exeter. He has spent time growing up in several counties and will be a great addition to the team.
Aida Garcia-Bixquert
.NET Developer
Aida joined us in 2007, she has a masters degree in Computer Science and is managing the development of the code used in Lovetts’ programs and website. She enjoys scuba diving, travelling and the cinema.
Amy Tilley
Digital Marketing Executive
Amy is experienced in customer service having previously worked for a leading manufacturer of windows and doors. Amy is often the first point of contact when clients sign up and is always happy to help with any questions. She completed her Mental Health First Aid training in 2021. In her spare time she enjoys long walks with friends and spending time with family.
Sarah Vickery
Client Services & Marketing
Sarah joined Lovetts in 2023. She holds a BScEng and previously worked as an Account Manager and Marketing Manager in financial services. She handles all customer service needs and assists with marketing. In her free time, Sarah teaches drawing, illustrates greeting cards and enjoys dancing.
George Sayer
IT Manager
George joined Lovetts in 2023 having previously worked at a global telecoms company and a large independent school. He handles Lovetts day to day IT issues. In his spare time, he enjoys walks with his family and gardening.
Daniel Parker
Operations Developer
Daniel joined Lovetts in 2023 and spends most of his time working on Lovetts’ in-house software and CaseManager. He holds a BEng in Electrical & Electronic Engineering and in his spare time enjoys baking bread and climbing.
Sarah Watson
Litigation Secretary and PA to MD
Sarah has worked both in London and provincial law firms, gaining experience of many fields of law, and supporting fee earners at all levels from trainees to management. In her spare time she enjoys walking her dog, socialising and watching movies with friends.
Aimee Parker
Office Administrator
Aimee studied marketing and business and joined Lovetts in 2024 as an Office Administrator. She manages all day-to-day activities including conflict reports, hi-mail, filing cases and web-processing. In her free time Aimee enjoys going to the theatre and spending time with her dogs.
My account manager is extremely efficient and helpful. Nothing is too much trouble, he always answers my questions, gives excellent advice, and if on the rare occasion he does not know something, or is unsure, is not afraid to say so and will always find out the answer. This, in my view, makes him extremely trustworthy and reliable.
Interested in a career with Lovetts?
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