About us

Welcome to Lovetts!

As a specialist debt recovery and dispute resolution firm for more than 25 years, we have built up considerable expertise in what we do. We get results for our clients due to our exceptional experience. We advise credit managers on the best strategy for their cases and ensure that costs are kept to a minimum.
By spending the time to get to know our clients and their businesses we are in a better position to provide relevant and appropriate advice on business debt collection. Our clients have the confidence to trust what we are saying. That is why we have many clients who are still successfully using us for their debt recovery and litigation needs after more than two decades.

Meet the Team

  • Charles Wilson


    Charles qualified as a solicitor in 1977, after graduating in Business Marketing in 1973. In 1981 he formed a general practice with his business partner Paul McCulloch. In 1994 they decided to specialise in debt recovery and created Lovetts. Charles has been Chairman of Lovetts since, and was Managing Director until 2015. He has a large family including 12 grandchildren, and enjoys motorcycling and golf to escape!

  • Michael Higgins

    Managing Director

    Joining Lovetts in 2007, Michael moved up the ranks and was appointed MD in 2015, where he upholds the Lovetts ethos of innovation and cost effective debt recovery. He is a lifelong Chelsea FC fan.

  • Paul McCulloch

    Director – Solicitor

    Paul created Lovetts with his business partner Charles and initiated the development of Lovetts’ own in-house software. He has a grown up family and enjoys going fishing.

  • Andrew Dancy

    IT Director

    Andrew previously worked as Head of IT & Operations for Wiggle, the online tri-sports retailer. He remains involved with some of the technology start ups he has founded or funded over the years.

  • Emma Davis

    Finance Manager

    Emma joined in 2017 having previously worked for a large company within the aviation industry. In her role as Finance Manager, Emma not only supervises the accounts team but she ensures that the high volume of payments received are handled correctly and remitted to clients promptly. In her spare time Emma enjoys reading, gardening and watching Tennis.

  • Wendy Miles

    Litigation Manager

    Wendy is a Chartered Legal Executive with extensive experience in commercial litigation matters, specialising in contractual disputes, damages claims, construction disputes, debt recovery matters and tortious claims.

  • Sunita Minhas


    Sunita is a Solicitor that joined the Litigation team in 2018 from Sethi Solicitors. Sunita provides clear and concise advice and is experienced in dispute resolution.

  • Gemma Gatford

    Legal Secretary

    Gemma has been with the company for many years and offers assistance to the Litigation and Legal team. Outside of work she enjoys spending time with her family and friends.

  • Chris Earl

    Trainee Solicitor

    Currently studying the Legal Practice Course Chris joined Lovetts in January 2019 looking to become a solicitor. Outside of work his interests include playing football and watching Chelsea play.

  • Sarb Dhaliwal

    Legal Manager

    Sarb joined Lovetts in 2009 having qualified as a Chartered Legal Executive. She thrives under the pressure of dealing with defended cases and to date has not lost any cases at court. Her goal is to maintain this record.

  • Tiffany Anderson

    Senior Paralegal

    Tiffany joined Lovetts in 2016, after having previous experience within a Debt Recovery Solicitors. Tiffany has a law degree and is currently finishing her portfolio to qualify as a chartered Legal Executive.

  • Hannah Baty

    Junior Paralegal

    Hannah is a law graduate and is currently completing her LPC at the University of Law. Hannah enjoys playing hockey as well as volunteering for her local community. Hannah’s role is to assist the legal department with various tasks and ensure that all administrative work is completed.

  • Fabrizio Pianta

    Prelegal Department Manager

    Fabrizio joined Lovetts in 2019, having previously run his own collections agency in his native Italy. He has strong interpersonal, problem-solving and negotiation skills, with extensive project management and stakeholder engagement experience.

  • Nathan Boucher

    Prelegal Executive

    Nathan has worked in cash collection for 20 years, previously dealing with customers in multiple countries. Nathan works in our PreLegal department chasing debtors on the clients behalf.

  • Clare Hymas

    EC261 Claims Manager

    After several years in Guildford County Court, Clare joined Lovetts in 1997. She now works part-time, both in the office and online. She and her husband, Chris, a Chartered Accountant, have two children.

  • Jackie Copland

    Senior Paralegal

    Jackie has been with Lovetts for more than 20yrs, with extensive experience across legal matters. She lives in rural Hampshire, with her husband Bob and new puppy Mollie.

  • Monika Hamblin

    Senior Paralegal

    Monika joined Lovetts in 2018 having previously worked as a Paralegal at a Surrey County Council. She is a Graduate member of CILEX and enjoys spending time with her family.

  • Kimberley Bonham


    Kimberley began her Post-Graduate Career at Lovetts in July 2019. Her interests in Photography, Law and people have been invaluable to her role.

  • Charlotte Peters


    After completing her LPC in 2020, Charlotte joined Lovetts as a Paralegal in the Flight Compensation Department, having previously worked for an airline in their claims department.

  • Shirley Hodge

    Credit Controller

    Shirley joined the firm in 2008, celebrating her 10 year anniversary with Lovetts Solicitors last November. Her hobbies include reading, cooking and making costumes for her local Pantomime Company.

  • Aida Garcia-Brixquert

    .NET Developer

    Aida has a masters degree in Computer Science and is managing the development of the code used in Lovetts’ programs and website. She enjoys scuba diving, travelling and the cinema.

  • Amy Tilley

    Client Services & Digital Marketing

    Amy is experienced in customer service having previously worked for a leading manufacturer of windows and doors. Amy is often the first point of contact when clients sign up and is always happy to help with any questions. In her spare time she enjoys long walks with friends and spending time with family.

My account manager is extremely efficient and helpful. Nothing is too much trouble, he always answers my questions, gives excellent advice, and if on the rare occasion he does not know something, or is unsure, is not afraid to say so and will always find out the answer. This, in my view, makes him extremely trustworthy and reliable.

Credit Manager – WB Poultry