MBL’s Mark Bebbington on a decade working with Lovetts

Managing Director of MBL Collections, Mark Bebbington, has been working with Lovetts Solicitors for more than 10yrs. Here, he talks about his experiences working with the firm, and how our bespoke CaseManager debt recovery software can provide significant assistance in the day-to-day credit management process. 

“MBL Collections have worked with Lovetts Ltd since it started in 2015,” says Mark. “Previously I had worked with them in various companies for some 10 years. They have an ethos of delivering what the client needs, in a professional, efficient, transparent and cost effective manner.”

“Their use of the Late Payment Legislation provides great results for the client. Their online CaseManager system is the best I have seen in some 30 years in Credit Management, with all the documents available online with a clear explanation of the costs you have paid out and the costs you can recover. It is easy to use and understand. For a Credit Manager this is an incredibly useful tool, enabling me to make commercial decisions very quickly.”

“Nowhere else I know will send a Late Payment Demand by email for only £1.50 plus VAT. And MBL has received a success rate of over 80% in Late Payment Demands.”

“The Managing Director, Michael Higgins, has always been approachable and worked with MBL to achieve great results for its clients. The defended team, including Wendy Miles and Sunita Minhas are excellent, giving concise, well-reasoned and understandable advice on cases, which really helps in deciding future action. Their Annual Subscription Advice Service is good value, and MBL and its clients have made good use of it. The Legal Department led by Sarb Dhaliwal provide prompt and excellent service. They have never disappointed.”

“MBL always recommends Lovetts Ltd to its clients and all have been happy with the results.”

MBL Collections provides services across credit management, debt recovery, insolvency and litigation, and Mark has previously spoken about the firm during his time at Civil Rail Solutions, which you can see in the ITN Productions Credit Champions video below. 

For more information on Lovetts CaseManager, and for a free demo login, please click here.